Pembahasan dalam buku ini: - The housekeeping department in lodging operations - The executive housekeeper as department manager - Design of the housekeeping department - Management of inventory and equipment - Characteristics of housekeeping equipment and supplies - Laundry room management - The cleaning function - Personnel administration - Controlling Operations - Safety, Security…
Pembahasan dalam buku ini: - Choosing a career as a hotel or restaurant manager - Getting the education you need - Financial aid - Discovering the Possibilities - Finding Your First Job - Job Search Skills - Succeeding on the job